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Privacy & Terms

Terms & Conditions

Shipping. All orders ship with post and usually take between 10 and 14 business days

Secure Shopping
Our online ordering service is hosted on a secure-server, so you can be confident that when you send your details they will be held in a safe environment. Once your order has been processed the details are permanently removed from the website. 

Dispatch Policy. While every effort will be made to ensure that all items shown are in stock we offer no guarantee of availability and this electronic publication does not constitute an offer for sale. Goods are normally dispatched within 2 working days (excluding weekends and holidays). If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of an alternative date or to cancel the order.

Prices and Tax. The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout.

 Returns Information and Exchanges
We offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered (excluding sale items or Free offer items ), we will exchange them or give you a refund (less postage & packaging), provided that you return them to us in their original condition and packaging with the original delivery note, unworn and unwashed, with all labels intact. You have 10 days to return the goods. If you have ordered the wrong size you may return it with your delivery note explaining your requirements.

On refunds postage becomes chargable if items keept are below minimum free delivery range.

Refunds are normally made within 10 days of receipt of goods but no later than 30 days. Postage and delivery charges are not refundable and you are responsible for the cost of returning goods except if it is our fault (faulty or wrong goods sent) . It would be helpful if you could send us an email when returning goods giving reasons for the return and if faulty the nature of the fault. 

Colours. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors

Privacy Policy
We are committed to protecting your privacy. We only use the information we collect about you to process your orders and keep you up to date of new products and special promotions. We do not sell, trade or rent your personal information to others. We follow strict security procedures in the storage and disclosure of information that you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Indemnity. You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

Consumer Rights. None of the above Terms and Conditions affects your statutory consumer rights.