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Terms & Conditions


 

Shipping

Please allow 10 and 14 business days, including 3 days processing time to receive your order. This item ships from Western Canada.

 

Inventory availability

While every effort will be made to ensure that all items shown are in stock, we offer no guarantee of availability. If you have selected an item which is no longer available, we will notify you via phone or email with the option of an alternate Saress or a refund.

Please note, if any complimentary product is offered, the item sent is determined by the shipper.

 

Processing Time

Orders are processed within 3 business days (excluding weekends and holidays).  

 

Prices and Tax

The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout.

 

Returns and Exchanges
If you are unhappy with your purchase, return the item within 30 days of receipt for a refund of the purchase price (less shipping and handling). Items must be returned in their original condition and packaging, unworn and unwashed, with all labels intact. Customer must pay for shipping costs when returning product. 
 

Shipments that are Returned to Sender by the courier will be refunded, less shipping and handling.

Refunds for returned orders are processed within 1 week of receiving the return in our warehouse. Postage and delivery charges are not refundable.  

 

Orders returned after the 30 day return period are subject to a restoking fee.

 

Credit card numbers are not recorded upon purchase. Please contact us at

403-568-9300 to provide a credit card number to process the refund. At this time we will also provide you with a return address.

 

Refused or Undeliverable Packages
Refused or undeliverable packages are subject to return shipping costs.
 

 

Secure Shopping
Our online ordering service is hosted on a secure-server, so your personal information will be kept safe. Once your order has been processed the details are permanently removed from the website.

 

 

Colours

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.

 

Privacy Policy
We are committed to protecting your privacy. We only use your information to process your orders. We do not sell, trade or rent your personal information to others. We follow strict security procedures in the storage and disclosure of information that you have given us. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

 

Indemnity

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.

 

Consumer Rights

None of the above Terms and Conditions affects your statutory consumer rights.